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Diane's Story


My late husband was dependent on his mobility scooter and lift out chair during the last years of his life. One afternoon when we were living in South Florida he was coming home from the dialysis center when his mobility scooter broke down about a mile from our home in the middle of a rainstorm. After getting help from a neighbor to push his scooter back to the house, I called the company I purchased it from and learned were out of business. I began calling numerous medical equipment companies to get it repaired as quickly as possible. After six calls no one wanted to come out to the house and service his scooter; they wanted me to bring the scooter to them which, was impossible. After a week of continually calling around, I finally found a medical equipment company who was able to come to our home. The service technician identified the problem; the batteries were dead. They replaced the batteries the next day and my husband was happy, mobile and independent again!

After this terrible experience, I came to the realization there had to be a better solution. I conducted extensive research and learned that no mobile medical equipment repair service existed, I was shocked! I contacted the company that was able to help me and we teamed up together to create the most effective, the most responsive and truly affordable mobile repair and cleaning service known as Mobility City. We also realized that many people spend over twelve hours a day in their mobility equipment and it was just as important to help them clean their equipment to gain that fresh feeling again.